Questions & Answers


Is there a free trial period?

No – however, we do offer a 90 day money back guarantee.

Is there a money-back guarantee if I am not satisfied?

Yes – if you decide within 90 days that you are not satisfied, then you will get your money back.

Do I get a refund if I cancel my plan?

You will only get a refund if you cancel your plan within the first 90 days.

How do you define a user?

On SolvePath for internal use, a user is defined as someone who has login credentials.

Are there different plan options?

No – we provide different functions, rather than different plans. The two functions we offer are SolvePath for internal use and SolvePath for external use. However, within each of those functions, there is only one plan – and therefore one price – that includes all features.

Can I upgrade or downgrade my plan at anytime?

You don’t need to worry about upgrading or downgrading because one price includes all.